November 20, 2007
Pre-Holiday Not So Cheer

So, some readers are going to suffer through some thrilling holiday-travel hell on their way to Thanksgiving gatherings near and far. Good luck with that.

To warm your souls that some good can come amidst annoyance, I give you two pre-Thanksgiving anecdotes from the Earling clan:

1) Monday am we find a notice on our door informing us the Alderwood Water District will be turning off the water in our neighborhood from 9:00 am - 4:30 pm this Wednesday.

Ok, that's nice.

WAIT A MINUTE! That's the day before Thanksgiving when my lovely bride will be hard at work prepping for Turkey Day. #*&%'ing great, how about killing the electricity too since chez Earling is hosting a gathering this year and our household really has some work to do that day?

I call these nice souls at the Water District to ask the basic questions like "so, is the water really going to be out the entire time?" and "is this just routine maintenance?"

Then I try to be as polite as I can in pointing out that it takes an idiot of the first order to think performing routine maintenance requiring the complete shut down of water is wisely done the day before perhaps the biggest family holiday meal of the year. Cooks across my neighborhood are going to be PISSED!

I guess some of my neighbors weren't so polite in their calls. This morning there was another notice letting us know "due to the holiday" the maintenance was being performed next week instead. Sounds like someone wanted to live to see their next birthday after all.

2) The lovely Mrs. Earling headed out to do some Thanksgiving meal shopping today after viewing the local grocery ads, thus taking her to an unnamed grocery chain outside our normal victual haunts of Trader Joe's and Costco.

Now, the store she chose is a perennial under-performer; it's what they do. We all have them in our lives whether they be airlines, restaurants, or other such establishments. For reasons of convenience or price we get suckered into returning to these businesses only to be left wanting in the end. This makes us simmer with rage and want to punch people. This is bad, and not part of the holiday spirit.

So, Mrs. Earling calls me in said under-performing store with much irritation in her voice. It seems they're out of the sale turkeys highlighted in the store's ad. What's more, the butcher informs my bride they ran out the first day of the sale. A quick check by your intrepid blogger reveals the sale began on the 14th. So, the dolts at said store ran out of their holiday sale turkeys over a week before Thanksgiving. Talk about sweet skills, but hey, they've got a reputation to uphold.

After some quick consultation I recommend to Mrs. Earling that she abort this shopping mission and go elsewhere. She agrees, and charmingly tells the store what she thinks of them by leaving her then full cart - sans turkey of course - sitting in an aisle all by its lonesome. Very nice, honey. Very nice.

A reasonably quick trip to an unnamed competing grocer we sometimes use solved all and things are now dandy. A simple reminder that when one business utterly fails, another will surely pick up the slack.

Oh, and anonymity is boring. The offending store was Albertson's. The redemptive one was Safeway. I don't like Albertson's.

Hope you all survive the pre-Turkey Day fun, wherever it takes you.

Posted by Eric Earling at November 20, 2007 09:55 PM | Email This
Comments
1. I hope your lovely bride bought a fesh turkey... our 26+ pouinder has been defrosting in the fridge since last Friday... and it's still not defrosted entirely.

We got our Jenny-O for $.38/pound with a $50 purchase at Winco..

Posted by: Ragnar Danneskjold on November 20, 2007 10:22 PM
2. I don't like Albertson's either. The produce is unappealing and there's just something lacking about the place. Can't quite figure out what it is. It's always been that way, no matter which one we went to.

Posted by: Michele on November 21, 2007 12:06 AM
3. Despite our 'political differences' I want to wish all herein a very Happy (& safe) Thanksgiving. Enjoy! [This time next year you'all will get to realize my prediction of a yet another upcoming Clinton White House] :)

To any who might regard this Holiday as a day of mourning...GET OVER IT!

Posted by: Duffman on November 21, 2007 06:09 AM
4. What a great way to express your feelings! Leave the food out for the lowly clerk to put away. That shows those guys in corporate a thing or two!

We all know they have those surveys where they ask the lowly clerks "How many full carts did you end up having to go through to remove thawing frozen items and crushed produce?" And those corporate guys really pore over those surveys.

I don't see how taking out your feelings on hapless employees will change things, but perhaps there is an unknown connection between this cause and the effect you desire.

End of rant.

Really, you didn't have to buy the stuff - but you should have put it away - you should have risen above the circumstances and been better than the store. "I'm not happy with your lack of planning, but I'm still an adult."

Posted by: steve miller on November 21, 2007 06:11 AM
5. Well we start this morning off with a bad tune.
The state has pulled one of the ferries because of cracks & leaks.
Remember they just said a few weeks ago the boats were fine.
So will we hear Duffman and others asking for the head of the Ferry dept or will they just blame us for not having enought money for new boats.

Happy Thanksgiving all.

Posted by: Army Medic/Vet on November 21, 2007 06:36 AM
6. Ragnar, cheap turkey at 22 cents/pound at Winco with $50 purchase. We may soon be phasing out bulk foods at Costco- more variety at Winco.

Posted by: swatter on November 21, 2007 06:52 AM
7. All power to the people! Eric, this shows what power we ordinary folk still have when we choose to exercise it. I thank God that we go to my sister's house, and my brother-in-law the great cook and wine buff does all the heavy lifting. We just provide veggie tray (from Costco) and salad. The worst part is sitting across the table from the disgusting liberals all day.
Have a blessed Thanksgiving.

Posted by: Carol Kujawa on November 21, 2007 08:21 AM
8. Army Medic, be happy that this ferry thing wasn't done before the election. It could have scared enough people to change their votes on Prop 1. I am pretty sure there are many who are kicking the dirt on this for a missed opportunity.

Posted by: DopioLover on November 21, 2007 08:28 AM
9. DopioLover
It could have scared enough people to change their votes on Prop 1. I am pretty sure there are many who are kicking the dirt on this for a missed opportunity.
+++++++++++++++++++++++++++++++++++++++++++

Don't think so, this would have been another blow to the government run system.
I think it's funny they have been saying these ferries were safe, now look at this.

Posted by: Army Medic/Vet on November 21, 2007 08:38 AM
10. Actually leaving a cart full of groceries in an isle is far more effective than a complaint card. Stores use this evil thing called profit to pay the evil corporate leaders, that care nothing of their underlings. Except, they do care when those underlings have to stop doing productive work and cost them money. Also this action has less effect on any individual underling because (gasp) the evil corporation still pays them. HOW TEREBLE

Posted by: G_Lyons on November 21, 2007 09:08 AM
11. It might have been more effective to take the cart to the manager or service desk and tell them WHY she was going elsewhere to buy. But it is easy to understand the level of annoyance.

Posted by: Ann on November 21, 2007 09:23 AM
12. Sounds like an uppty rich Eastside Republican thing to do to me! :)

Posted by: Duffman on November 21, 2007 09:50 AM
13. Never have cared for Albertson's myself. They are notorious for either running out of the sale items or the restrictions are so ridiculous that it is not worth the hassle. As long as there weren't any perishables in the cart, I probably would have done the same thing because trying to find any one to help is futile.

On a side note, Safeway is a HUGE supporter of our brave men and women in the service. As we all gather with our loved ones Thursday, let's not forget to think of those who are far away from their friends and family defending our way of life. Happy Thanksgiving, everyone!!

Posted by: Burdabee on November 21, 2007 09:54 AM
14. um I would put money on it that you make a LOT more than my self... since you have the time on you hands to help out your local box boy why don't you send me some.

Posted by: G_Lyons on November 21, 2007 10:42 AM
15.
Hey, I was a grocery store clerk once. Like clerks now, I got paid by the hour. Whether it was putting - or throwing - stuff away from a full cart, or cleaning up the spill in aisle one, it was all the same to me.

Posted by: ex-clerk on November 21, 2007 11:01 AM
16. How brave of your bride to shop at such liberal havens like Trader Joe's and Costco. I'm surprised she didn't drive down to Wal-Mart to pick up the 60 pound frozen Turkey shipped from China and put on the shelf by minimum wage employees who are forced to use Medicaid because they're not allowed to work enough hours a week to qualify for the company medical benefits. I mean that would be the Republican thing to do.

Posted by: Angry White Guy on November 21, 2007 01:57 PM
17. This reminds me of Seattle intentionally screwing up the traffic lights on Mercer St. before a big election on improvements for Mercer Street. The libs in control of our state like to use holidays to let us know they are in control, and they need more of our money. Pulling the ferries and turning off the water is their way of letting us know we are their "subjects" and they are not our "servants". Get ready for a new push for expensive "replacement ferries".

Posted by: Scott on November 21, 2007 02:57 PM
18. Hrms. Maybe it depends on the Albertson's? Ours is great. And they had plenty of cheap turkeys when I went -- on Sunday of a Wednesday-Tuesday sale.

Posted by: My Boaz's Ruth on November 21, 2007 03:16 PM
19. I'm surprised she didn't drive down to Wal-Mart to pick up the 60 pound frozen Turkey...

What?! Wal-Mart's got 60-pound turkeys and I'll never have to worry about stomping on a picket line?

/grabs keys and runs out the door

Posted by: jimg on November 21, 2007 03:32 PM
20. Get ready for a new push for expensive "replacement ferries".

According to the DOT the ferry's are 80 years old and refurbished some 20+ years ago. Maybe we should let the Islanders fend for themselves for a few days, then they'll be happy to pony up for new boats.

Posted by: Cato on November 21, 2007 03:37 PM
21. I worked for 3.5 years for Safeway, and 3.5 years for Albertsons, and I can tell you that the difference is how they treat their employees. Safeway spent about 50x (I'm not being hyperbolic here, this is an honest estimate) more time and resources in training, and growth. Nearly every manager was kind and treated me with respect. Contrast with Albertson's where I was a shift manager, never trained, helped, nor treated with respect. Most managers were alcoholics, and nearly every one hated their job. If you want good service at slightly higher prices, go to Safeway. If you want the absolute cheapest stuff, at the expense of small cluttered asiles, poor customer service, and bad quality, hit up Albertsons.

Posted by: Barrick4736 on November 21, 2007 03:43 PM
22. Yay, Walmart!!!

Costco sends lots of big campaign bucks to Democrats as well...

I don't shop there anymore.

But I LOVE WALMART!!!

Posted by: Bruce Guthrie on November 21, 2007 05:19 PM
23. Damn sad day, Eric, when Safeway, the evil empire, saves the day from Albertson's.

Why not go to your (sorta) locally owned Top Foods, not far from your house, or Winco, if you were cruising N. Snoco.

Both non-corporate types, nice folks, decent values.

Oh, and thanks for smaking down the politicians and bureaucrats who pull bone-headed moves like shutting th water the day before Turkey Day.

The Geez

Posted by: The Geezer on November 21, 2007 06:38 PM
24. Geez (& others) -

Top Foods wasn't convenient in this case though not a bad fall-back I grant you. Likewise, living in southwest Snohomish County we don't live anywhere near a WinCo or a Wal-Mart Supercenter to make the trip worth it...at least for anything short of a massive grocery shopping trip.

Posted by: Eric Earling on November 21, 2007 07:58 PM
25. Over the years I have learned to not read menus from right to left. That is not to say I buy the most expensive products. It is to say that companies competing on price are compromising service or quality or both. And that compromise is unacceptable and not at all sensible. For when the price of something is long forgotten; the smell usually lingers. I shop at Central Market in Mill Creek and experience an appreciation of the wide variety of goods they offer which are not found in any other market west of NYC. I invite any and all to pay them a visit. You will not be disappointed. Their prices are competitive, their service is superb and quality is extraordinary.

I never shop at Albertson, very seldom at Safeway. They just don't compare to Central Market. I enjoy cooking and demand the best ingredients.

Yes, I do buy my clothes at Nordstrom and drive a Mercedes. There is no substitute for quality and service. I also maintain my cars for decades and suits usually last 10 years. As I was saying their is no substitute for quality and service. My gun is a S&W.

Posted by: Snuffy on November 21, 2007 09:53 PM
26. The key quote is: "A reasonably quick trip to an unnamed competing grocer we sometimes use solved all and things are now dandy. A simple reminder that when one business utterly fails, another will surely pick up the slack."

This always works - except when there is a monopoly and there is no competing grocer...school...post office...ferry operator...bridge.

There is never a monopoly unless the government creates one (public school, post office, car ferry, roads and bridges), because someone will always figure out a way to profitably compete for customers of subpar businesses.

The only legitimate government monopolies I can think of offhand are police forces and national defense forces.

Posted by: Steve on November 23, 2007 08:44 AM
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